If your item is unused and in its original, unopened packaging, you’re welcome to request a refund or exchange within 10 days of receiving your order.

To get started, please contact us at companioncollectiveco@gmail.com before taking any action.

Return shipping must be arranged and paid for by the customer.

🚫 Important Note: Due to hygiene and quality standards, Orthopedic Dog Beds are not eligible for return or exchange once opened.

We’re here to help you find the perfect fit for your furry companion! To get the most accurate sizing, please see our Size Guide.

Still unsure? Email us a photo of your dog at companioncollectiveco@gmail.com — we’ll be happy to assist!

Yes our orthopedic memory foam is fully CertiPUR-US® certified.

This certification guarantees that our foam is made without harmful chemicals such as formaldehyde, phthalates, and heavy metals. It also ensures the foam meets strict standards for safety, emissions, durability, and long-term performance.