Welcome to Companion Collective Co.
By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
This website is operated by Companion Collective Co. Throughout the site, “we,” “us,” and “our” refer to Companion Collective Co.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including additional policies referenced herein or available by hyperlink.
We reserve the right to update or modify these Terms at any time. It is your responsibility to check this page periodically for changes.
2. Products & Orders
- All product descriptions, images, and prices are subject to change at any time without notice.
- We make every effort to accurately display products, but cannot guarantee that your device’s display will be accurate.
- We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
- Orders may be cancelled if product stock becomes unavailable.
3. Pricing & Payment
- We reserve the right to change pricing at any time without notice.
- Payments must be made at the time of order using accepted payment methods.
- Discount codes must be entered at checkout and cannot be applied retroactively.
4. Shipping & Delivery
- Please refer to our Shipping Policy for detailed information on processing times, delivery timeframes, and tracking.
- International customers are responsible for any applicable customs duties, import taxes, or fees.
- We are not responsible for delays due to customs or courier handling.
5. Returns & Refunds
- Please refer to our Returns & Exchanges Policy found within the FAQs section for conditions on eligible returns, refunds, and exchanges.
- Orthopedic dog beds are non-returnable once opened for hygiene reasons.
- Refunds will only be processed once returned items are inspected and approved.
6. Product Use
- Our products are intended for pet use only and should be used according to instructions and under supervision where applicable.
- Companion Collective Co. is not liable for damage or injury caused by misuse of products.
7. User Conduct & Social Media
- We reserve the right to remove or restrict users who post spam, abusive comments, or engage in harassment on our social media pages or ads.
8. Privacy
- Your submission of personal information through the store is governed by our Privacy Policy.
9. Intellectual Property
All content on this website — including images, logos, product names, and text — is the intellectual property of Companion Collective Co. and may not be used or reproduced without written permission.
10. Contact Us
If you have any questions about these Terms, please contact us at:
📧 companioncollectiveco@gmail.com